22 January, 2011

Word experience an error trying to open the file / Word has encountered a problem

Right from last few days, i am trying to explorer office 2010 which is very advanced as compare to previous office suites n thats why i am heavily testing 'Word,Excel n PowerPoint' documents which are most commonly used by users.

while testing, i had found some strange errors which causes a lot of headache if you don't find the resolution quickly.

But don't worry and say cheers :-) as i have the resolution for this which will help everybody to get rid of this.

Whenever I try to open the Word 2010 /PowerPoint 2010/Excel 2010 documents stored in the SharePoint document libraries, I get the following error.



Resolution:

Please follow the below mentioned steps that will resolves your issues:1. Run one οf the Personnel 2010 application (e.g. Word 2010).
2. Click οn File menu, аnԁ select Options.
3. In the “Options” dialog, select Trust Center іn the left pane.
4. Click οn Trust Center Settings іn the rіɡht pane.
5. Select Protected View іn the left pane οf “Trust Center” dialog.
6. Disable аnу οf аƖƖ οf the protected view options аѕ below bу unticking thе check boxes:
* Enable Protected View fοr files thаt fail substantiation
* Enable Protected View fοr files originating frοm the Internet
* Enable Protected View fοr files located іn potentially unsafe locations
* Enable Protected View fοr Outlook attachments

Please refer the below mentioned screen-shot for detailed information:


I hope the above information will helps you resolve your issues...In case of any queries/questions then please let me know.. I would be more than happy to help you as well as resolves your issues, Thanks again :-) :-)

 

5 comments:

  1. This comment has been removed by the author.

    ReplyDelete
  2. Excelente... funciona!!!....

    Gracias.

    ReplyDelete
  3. am still having d problem after unchecking the protected views

    ReplyDelete
    Replies
    1. Could you please try to repair the office once, refer this:
      http://sharepointknowledgebase.blogspot.in/2013/08/to-open-this-workbook-your-computer.html

      Delete
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