04 November, 2013

Sorry, something went wrong – SharePoint 2013

I am an owner of one group on Facebook where people used to ask their queries and community people replied with appropriate answers. One of the question/query reported by one user where he is getting an error message- Sorry, something went wrong while opening office documents with respect to office web apps.

Exact error message:-
Sorry, something went wrong
An error has occurred on the server.
Technical Details
Troubleshoot issues with Microsoft SharePoint Foundation.
Correlation ID: a85Kdd9g- jht 1- 50e6- 6gdd- 164d14296a0t

I have started my research and found this article which reflects the exact resolution-http://support.microsoft.com/kb/2761265

Thanks to Microsoft once again!

Note: if you think that the above mentioned article does not resolves the issue then Please use the correlation id from the error message and check the ULS logs and update your findings here so that we can check and try to find out the resolution.

If you have any queries/questions regarding the above mentioned information then please let me know, Thank you.


Some Important references:







3 comments:

  1. I had this same issue in my computer. I tried these steps; repair office, remove and re install office. I have contacted Microsoftlive support they resolved my issue. They told that they removed old office files from registry and re install the office. Now it is working well.
    www.microsoftsupportchat.com

    ReplyDelete
    Replies
    1. David, Thanks for sharing the solution. This will be helpful for everybody.

      Delete
  2. Hey I had the same issue with my computer. I wasted my time on it for

    many days but finally I got a solution from this link

    http://www.microsoftliveassist.com/error-code-30033-27-when-installing-office/

    ReplyDelete

Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge

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