Showing posts with label The converter failed to save the file. Show all posts
Showing posts with label The converter failed to save the file. Show all posts

29 January, 2010

The converter failed to save the file

Computer running office 2007 try to open an excel file from SharePoint site for edit. Error: (Save as) The converter failed to save the file. However, if user start the Excel program before opening the file from SharePoint, no problem at all, no error message and file saving fine. 

The fix is to do the following:
- Open Word
- Click the Office button (Top-left in the window)
- Click Word Options
- Click Resources
- Click the Diagnose button
- Click through the wizard until it’s finished
- Close all browser windows

I hope the above information will helps u to resolve the issue!!

In case of any queries/questions then please let me know. I would be more than happy to help you as well as resolves your issues. Thank you.