Showing posts with label There was a problem connecting to Microsoft Office Outlook. Your Outlook profile is not configured correctly. Contact your system administrator with this information. Show all posts
Showing posts with label There was a problem connecting to Microsoft Office Outlook. Your Outlook profile is not configured correctly. Contact your system administrator with this information. Show all posts

07 April, 2012

Outlook Integration Error

Outlook Integration Error

Recently i came across the integration issue, On Office communicator 2007 R2 you will see the Outlook Integration error. There are plenty of reasons of outlook integration error.

I already covered few reasons in my earlier articles.

Here is one of the reasons.
If you expand the error message, you will see the below message-

“There was a problem connecting to Microsoft Office Outlook. Your Outlook profile is not configured correctly. Contact your system administrator with this information"

Resolution:-

Note: Outlook Integration error is found on computer where Office 2007 and Exchange Systems Tools installed.
Communicator 2007 is required latest updated mapi version.

Steps:-
  1. Start > Run> type c:\Windows or Winnt\System32 and click on OK.
  2. On System32 page, locate the MAPI32.DLL file.
  3. Right click and select properties, Click on Versions.
  4. You will see MAPI32.DLL version like 6.5.76.... Etc
  5. Restart computer and press F8 key to start machine in safe mode.
  6. Start > Run> type c:\Windows or Winnt\System32 and click on OK.
  7. Locate MAPI32.DLL and rename it.
  8. Copying over the communicator 2007 version of mapi32.dll (ver 1.0.253..) from a working computer.
Thank you!