Showing posts with label Your client does not support opening this list with Windows Explorer. Show all posts
Showing posts with label Your client does not support opening this list with Windows Explorer. Show all posts

07 September, 2013

Your client does not support opening this list with Windows Explorer + IE10 + Windows 7



The title of this article itself suggesting the exact problem description, still here are the details:

The machine on which windows 7 is running along with internet explorer 10 throws an exception when you select “Open with Explorer” in SharePoint Server 2010.

Error Message#1: Your client does not support opening this list with Windows Explorer.

Error Message#2: We're having a problem opening this location in File Explorer. Add this web site to your Trusted Sites list and try again.

Another Symptom:
You try to map a network drive to the SharePoint Document Library and the operation fails with the following error:

The mapped network drive could not be created because the following error has occurred:
Access Denied. Before opening files in this location, you must first add the web site to your trusted sites list, browse to the web site, and select the option to login automatically.

Resolution:
Let me provide you some update on this / let me give you some good news as Microsoft has released a fix for this issue by means of KB: 2846960

Fix can be downloaded from: http://support.microsoft.com/kb/2846960

Millions thanks to Microsoft Windows team to find out the root cause behind this and comes up with a concrete fix.

Happy SharePoint to all of you…

14 October, 2012

Your client does not support opening this list with Windows Explorer

Few days before, one of my clients reported an issue in which he is not able to open the document library in explorer view. One thing I would like to highlight here is that the resolution of this issue varies from OS to OS (OS: Operation System) so that’s why I have mentioned the machine configuration in the next point.

Machine configuration:
Operating System: Windows Vista
Explorer Version: IE 8.0
Office Version: Office 2010

Error Message:
Your client does not support opening this list with Windows Explorer

Checks to be followed:

Start / Restart Web Client Service
1)      Open the "Run" prompt (key combination Start+R)
2)      Type services.msc and press Enter.
3)      Locate Web Client service
4)      Make sure your service startup mode is set to automatic (right click it, select "Properties", and under "General" tab select "Automatic" from the "Startup Type" dropdown"
5)      Start the service or restart it if it’s already running.

Auto-detection of proxy
the way to turn this off is in Internet Explorer:
1)      In Tools select Internet options.
2)      Select Connections tab
3)      Click Lan settings button
4)      Under Automatic configuration clear the automatically detect settings checkbox.

If you have any queries/questions regarding the above mentioned information then please let me know, Thank you.